Cornwall Council in Cornwall
Cornwall Council owns 10,488 social homes in Cornwall (31 March 2025) — 28% of the district's 37,639, the largest of 48 landlords here. Across its whole stock, 68.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 7 other bigger landlords in Cornwall scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Cornwall Council's homes, not only Cornwall) | Cornwall Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 17.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 60.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 102.7 | 53.9 |
All Tenant Satisfaction Measures of Cornwall Council, 2023/24 and 2024/25
Other bigger landlords in Cornwall
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| LiveWest Homes | 9,916 | 85.9% |
| Coastline Housing | 5,502 | 83.3% |
| Westward Housing Group | 1,285 | 79.6% |
| Aster Group | 601 | 79.1% |
| Ocean Housing Group | 4,363 | 77.3% |
| The Guinness Partnership | 973 | 67.7% |
| Sanctuary Housing Association | 1,794 | 63.9% |
All landlords in Cornwall · Cornwall Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.