Cambridge City Council in Cambridge
Cambridge City Council owns 7,562 social homes in Cambridge (31 March 2025) — 54% of the district's 13,913, the largest of 29 landlords here. Across its whole stock, 73.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 10 other bigger landlords in Cambridge scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Cambridge City Council's homes, not only Cambridge) | Cambridge City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 92.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 36.8 | 53.9 |
All Tenant Satisfaction Measures of Cambridge City Council, 2023/24 and 2024/25
Other bigger landlords in Cambridge
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Cambridge Housing Society | 912 | 81.7% |
| Flagship Housing | 146 | 75.6% |
| Hundred Houses Society | 910 | 73.6% |
| bpha | 1,224 | 71.8% |
| Metropolitan Housing Trust | 788 | 67.7% |
| Places for People Group | 242 | 64.3% |
| Sanctuary Housing Association | 511 | 63.9% |
| Clarion Housing Group | 328 | 63.7% |
| Peabody Trust | 300 | 58.7% |
| London & Quadrant Housing Trust | 351 | 53.5% |
All landlords in Cambridge · Cambridge City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.