Bury Metropolitan Borough Council in Bury
Bury Metropolitan Borough Council owns 7,673 social homes in Bury (31 March 2025) — 58% of the district's 13,182, the largest of 36 landlords here. Across its whole stock, 70.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Bury scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Bury Metropolitan Borough Council's homes, not only Bury) | Bury Metropolitan Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 70.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 7.9 | 53.9 |
All Tenant Satisfaction Measures of Bury Metropolitan Borough Council, 2023/24 and 2024/25
Other bigger landlords in Bury
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Mosscare St. Vincent's Housing Group | 167 | 72.9% |
| Great Places Housing Group | 790 | 70.8% |
| Jigsaw Homes Group | 192 | 68.9% |
| Onward Group | 1,281 | 68.3% |
| The Guinness Partnership | 241 | 67.7% |
| Irwell Valley Housing Association | 1,068 | 65.6% |
| Places for People Group | 465 | 64.3% |
| Sanctuary Housing Association | 199 | 63.9% |
All landlords in Bury · Bury Metropolitan Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.