Brighton and Hove City Council in Brighton and Hove
Brighton and Hove City Council owns 11,919 social homes in Brighton and Hove (31 March 2025) — 59% of the district's 20,207, the largest of 45 landlords here. Across its whole stock, 67.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Brighton and Hove scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Brighton and Hove City Council's homes, not only Brighton and Hove) | Brighton and Hove City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 47.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 66.1 | 53.9 |
All Tenant Satisfaction Measures of Brighton and Hove City Council, 2023/24 and 2024/25
Other bigger landlords in Brighton and Hove
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 321 | 86.1% |
| The Guinness Partnership | 720 | 67.7% |
| Moat Homes | 351 | 67.2% |
| Orbit Group | 261 | 65.6% |
| Hyde Housing Association | 1,292 | 65.5% |
| Sanctuary Housing Association | 660 | 63.9% |
| Clarion Housing Group | 1,254 | 63.7% |
| Southern Housing | 1,633 | 63.0% |
All landlords in Brighton and Hove · Brighton and Hove City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.