London Borough of Brent in Brent
London Borough of Brent owns 9,607 social homes in Brent (31 March 2025) — 30% of the district's 31,595, the largest of 56 landlords here. Across its whole stock, 47.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 10 of 10 other bigger landlords in Brent scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Brent's homes, not only Brent) | London Borough of Brent | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 47.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 4.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 62.2 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Brent, 2023/24 and 2024/25
Other bigger landlords in Brent
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Abri Group | 604 | 74.5% |
| Metropolitan Housing Trust | 2,017 | 67.7% |
| Hyde Housing Association | 1,241 | 65.5% |
| Paragon Asra Housing | 425 | 64.8% |
| Clarion Housing Group | 530 | 63.7% |
| Origin Housing | 365 | 63.6% |
| Sovereign Network Group | 5,715 | 63.1% |
| Peabody Trust | 2,973 | 58.7% |
| Notting Hill Genesis | 4,189 | 53.8% |
| London & Quadrant Housing Trust | 1,381 | 53.5% |
All landlords in Brent · London Borough of Brent: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.