Barnsley Metropolitan Borough Council in Barnsley
Barnsley Metropolitan Borough Council owns 17,904 social homes in Barnsley (31 March 2025) — 78% of the district's 22,849, the largest of 27 landlords here. Across its whole stock, 75.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in Barnsley scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Barnsley Metropolitan Borough Council's homes, not only Barnsley) | Barnsley Metropolitan Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 75.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 85.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 67.1 | 53.9 |
All Tenant Satisfaction Measures of Barnsley Metropolitan Borough Council, 2023/24 and 2024/25
Other bigger landlords in Barnsley
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Vico Homes | 250 | 84.6% |
| Together Housing Group | 1,287 | 80.6% |
| South Yorkshire Housing Association | 414 | 77.1% |
| Great Places Housing Group | 343 | 70.8% |
| The Guinness Partnership | 598 | 67.7% |
| Yorkshire Housing | 1,273 | 66.3% |
All landlords in Barnsley · Barnsley Metropolitan Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.