London Borough of Barking and Dagenham in Barking and Dagenham
London Borough of Barking and Dagenham owns 16,046 social homes in Barking and Dagenham (31 March 2025) — 67% of the district's 23,840, the largest of 28 landlords here. Across its whole stock, 53.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 6 other bigger landlords in Barking and Dagenham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Barking and Dagenham's homes, not only Barking and Dagenham) | London Borough of Barking and Dagenham | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 9.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 89.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 22.9 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Barking and Dagenham, 2023/24 and 2024/25
Other bigger landlords in Barking and Dagenham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Local Space | 247 | 75.3% |
| Metropolitan Housing Trust | 251 | 67.7% |
| Clarion Housing Group | 1,052 | 63.7% |
| Southern Housing | 721 | 63.0% |
| Notting Hill Genesis | 609 | 53.8% |
| London & Quadrant Housing Trust | 3,231 | 53.5% |
All landlords in Barking and Dagenham · London Borough of Barking and Dagenham: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.